Automated
Vehicle
Service Followup

Staff Action

POS staff:

Mark the system for 'followup' customer contact - with:

Service operation needed: like 'alignment', 'brakes', 'tire review', etc.
Contact trigger based on: 'exact date', '## days', 'season chg', 'anticipated mileage point'.
Type of followup action: phone, email, text.

Example list of followup services.

Automatic Actions

System:

Maintains a running analysis of all customer accounts to:

automatically 'act' on the indicated 'followup' action.

(If by 'phone' - will email sales dept to make the contact).
(If by 'email' or 'text' - using J-Buzz feature.

Uses artificial intelligence to extrapolate present mileage estimate, based on:
- Date/mileage for past dealership service operations.
- Intermingled with real time read/review of CARFAX data.
Type of followup action: phone, email, text.

This feature will drive service operations ot the dealership w/o using valuable POS staff time.