J-Buzz

1. 'Pre appointment' reminders
2. 'Post appointment' follow up contact
3. Confirm appointments with J-Confirm

J-Buzz Plus
(adds these features)

4. 'Available stock' reminders with J-Stock
5. 'Marketing' reminders
6. J-Estimate
7. J-Follow up
8. Bay//TRACK

1. 'Pre appointment' reminders

Example: Send a text reminder 1 day before the appointment at 9am.

2. Post appointment follow up contact

Example: Send a text follow up 5 day after the appointment to ask about how they feel about the service they received.
- Determine the timing depending on the products sold on the order.

3. Confirm appointments with J-Confirm

Reduce no shows by giving customers the ability to confirm their appointment.
Click here to learn more.

4. 'Available stock' reminders with J-Stock

Use J-Stock to allocate received stock to open work orders
Click here to learn more.

5. 'Marketing' Reminders

Use Market Maker to generate a marketing message to send to customers.
Uses extrapolated mileage using vehicle's service history for routine operations such as:

Oil changes.
Alignment checks.
Brake checks.
Seasonal.
- Winterization - Snow tire change.
- Springtime - A/C service, remove snow tires, etc.
Can be automated or ran manually.

6.J-Estimate

Automated estimate tracking for continuity of salesperson and customer order processing.
Click here to learn more.

7.J-Followup

Allows sales person entry of vehicle specific service comments to track a follow up action which is then:

Sent electronically by your mail marketing provider, to send your customers a reminder of the work to be done.
Provided as a reminder at Point Of Sale to salesperson next time customer comes in, to ask customer about service needs for that vehicle.
Reported to your sales staff for direct follow up.

Click here to learn more.

8. Bay//TRACK

See service progress reports on demand.
See Bay//TRACK for details on automation.